FAQ

Why Sound Articles ?

This is the official Sound Articles store, we aim to provide great customer service & built a trusted foundation so that you can shop with ease. We hope you enjoy!

Where is Sound Articles located ?

Sound articles is an online company based out of Calgary, Alberta, Canada.

How long will my order take to be delivered ?

Please allow a maximum of 1-2 business day's for processing. Products are shipped out within 7 days after purchase & delivered to your door within 7-25 business days.

Is it safe to use my Credit/Debit Card through Sound Articles ?

Yes, we are a 100% trusted company and we have secured payment systems to ensure you're information is secured. We also reserve the responsibility for keeping you're account information safe in our database.

What do I do if I never received my order ?

If the maximum of 25 days have passed & you haven’t received your order, please contact our customer service at support@soundarticles.com & we will be more than happy to look into the order issue for you.

What do I do if I received a defective order ?

When you have received your order & it is a defective item, please contact our support team at support@soundarticles.com & we can either issue a refund or contact our supplier to have an exchange issued to you.

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